At Al Duwairi Medical & Dental Center, we are committed to providing every patient with safe, respectful, and ethical care. We also encourage patients to take an active role in their treatment journey.

Patient Rights

As our patient, you have the right to:

1. Respectful Care – Be treated with dignity, courtesy, and without discrimination.
2. Privacy & Confidentiality – Have your medical records kept secure and confidential.
3. Informed Consent – Receive clear explanations about your diagnosis, treatment options, risks, and benefits before proceeding.
4. Access to Records – Request access to your medical records at any time.
5. Second Opinions – Seek a second opinion about your treatment plan without fear of discrimination.
6. Refusal of Treatment – Refuse any treatment (except in life-threatening emergencies) and be informed of possible consequences.
7. Continuity of Care – Expect follow-up and referral where necessary for ongoing treatment.

Patient Responsibilities

We kindly ask that all patients:

1. Provide Accurate Information – Share complete and truthful health details, including medical history, allergies, and current medications.
2. Follow Treatment Plans – Comply with the instructions and treatment plans provided by your healthcare provider.
3. Respect Staff & Other Patients – Treat our team and fellow patients with courtesy and consideration.
4. Attend Appointments on Time – Notify us if you cannot attend or need to reschedule.
5. Financial Responsibility – Ensure timely payment for services not covered by insurance.
6. Safety Compliance – Follow clinic rules and infection-control measures for your own safety and others.

Our Promise to You

We pledge to:

• Deliver care that is ethical, compassionate, and evidence-based.
• Maintain the highest standards of medical professionalism.
• Put your health, safety, and satisfaction at the center of everything we do.